Our site uses an order form for customers to request information, products, and services. You chose the information you give us and it is not stored unless you become a customer or formally request a long term want is stored on our database.
Some technical information is used such as cookies (used to enable the shopping features to function) and the storing of your IP address as security (once an order is made) as we are making a financial transaction. Our site is built and maintained by a British firm who are also in the process of becoming GDPR compliant. Further details are available on request.
We request buyer's contact information (name, address, telephone and email address) to complete any tranaction. Contact information from the order form is used to ship orders to customers. Orders through this site are held in the admin section of this site and on our database. Orders placed over the phone or through another site are held only on our database (and on the other site, where applicable, to whom you are also a customer). The customer's contact information is used to contact the customer when necessary regarding the order and is stored in our database for future orders. Our cloud service where our business data is backed-up is very secure and is also GDPR compliant.
We send a regular customer newsletter which is now entirely opt-in and it is very easy to opt out of. Opt out details are clear in each issue or contact us below. If you have opted-in at a book fair then we also hold your paper consent form securely, and we have added you to the newsletter based on the choices you made on the form, but your opt out rights are the same.
We do not collect or store financial information as all payments are made off site via either paypal or Nochex, or through the post by cheque.
Our business is very much the 'long-tail' of the book trade. Many customers request wants are held indefinitely at their request as it can take many years to turn up a rare book title or to complete a large matching set of volumes. Invoice data is also held long term as a record of book prices achieved. This helps with pricing similar volumes in the future and to track the value of rarer titles over time. This is an important part of the way our trade operates. As a consequence of this it is not practical at present to automatically delete customer details or invoices after a fixed time though this will remain under review. We can manually delete a single customer however and you can request this below.
We provide users the following options for removing their information from our database and to not receive any future communications from our service. You can use the same options to request a list of any data we hold.
C L Hawley
26 Belgrave Street
Skipton, West Riding of Yorkshire BD23 1QB
United Kingdom
You have the option to change and modify information previously provided to this site by logging in through our home page and then accessing account administration though this does not change our database and you should also contact us.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact.
Catherine Hawley
C L Hawley
26 Belgrave Street
Skipton, West Riding of Yorkshire BD23 1QB
United Kingdom
+44-(0)1756-792380